Business process management is the key automation task for any large organization, still most automated systems cover only the portion of business processes, such as accounting or client relations management (CRM). Only the centralized BPM system allows building the basis for complete corporate automation system.
BPM (Business Process Management) – is a concept where the company is managed by steering the business processes, which are viewed as special resources of the company, that can be gradually adapted to process of change; such system relies on principles of transparency and clarity of corporate business processes with the system of formal notations, by relying on software for modelling, simulation, monitoring and analysis of business process, with the ability to dynamically remodel the business process by participants using the software systems.
BPMS/BPMT (Business Process Management System/Tool) – a process software that supports the BPM concept.
Gartner corporate specialists highlight the following key functional parts of BPMS systems:
The main objectives of implementing BPMS:
The difference between BPM approach and electronic document control:
|Electronic document control||BPM|
|Versions and unchanging forms||+/-||+|
|Reportinga and KPI||–||+|
|Involvement of external information systems and equipment||–||+|
|Hints and learning materials within the forms||–||+|
Automatic calculation/change of data
Advantages of Crystal Spring SpringDoc:
BPM SpringDoc is a high-end business management system, allowing for simultaneous automation of hundreds of business processes covering thousands of users.
We would be keen to make an expanded presentation of the system during the meeting with you.
“Bank of Astana”, Kazakhstan
Comprehensive Business Process Management system SpringDoc was implemented in 2014-2015. The solution helped automate most critical business processes in the bank, significantly improving client services and business controls. If you want to know more about this project – contact us and we shall organize reference visit, or shall provide a feedback from the Bank.
“First Credit Bureau”, Kazakhstan
SpringDoc is used in the First Credit Bureau since 2014. With our solution, we automated all major processes, such as the issue of credit reports, their contestation, and access to the database of the FCB. If you want to know more about this project – contact us and we shall organize reference visit, or shall provide a feedback from the First Credit Bureau.